.chat-launcher{position:fixed;right:24px;bottom:24px;z-index:65;background:#153e30;color:#fff;border:1px solid #ffffff40;border-radius:40px;padding:15px 20px;display:flex;align-items:center;gap:10px;box-shadow:0 8px 30px #153e3030;font:600 13px DM Sans,sans-serif}.chat-launcher svg{width:23px;height:23px;fill:none;stroke:currentColor;stroke-width:1.6}.chat-launcher b,.chat-conversations b{background:#ff5b28;color:#fff;border-radius:20px;min-width:21px;text-align:center;padding:3px 6px;font-size:11px}.chat-widget{position:fixed;right:24px;bottom:90px;z-index:70;width:380px;max-width:calc(100vw - 28px);height:550px;max-height:calc(100dvh - 115px);background:#fff;border:1px solid #dce5df;border-radius:18px;box-shadow:0 15px 70px #163d3030;display:flex;flex-direction:column;overflow:hidden;animation:chat-enter .2s ease}.chat-panel-header{background:#153e30;color:#fff;padding:19px;display:flex;justify-content:space-between;align-items:center;gap:12px}.chat-panel-header strong{display:block;font-size:15px}.chat-panel-header small{display:block;font-size:11px;color:#bad2c2;margin-top:7px}.chat-panel-header button{color:#fff;border:0;background:none;font-size:26px;cursor:pointer}.chat-messages{flex:1;min-height:0;overflow-y:auto;padding:20px;display:flex;flex-direction:column;gap:14px;background:#f7f9f7;overscroll-behavior:contain}.chat-message{max-width:85%;padding:12px 15px;border-radius:13px;font-size:13px;line-height:1.6;overflow-wrap:anywhere}.chat-message p{margin:5px 0;white-space:pre-wrap;font-size:13px;color:inherit}.chat-message small{font-size:10px;font-weight:600}.chat-message time{display:block;text-align:right;font-size:9px;opacity:.65;margin-top:6px}.chat-message.outgoing{align-self:flex-end;background:#153e30;color:#fff;border-bottom-right-radius:3px}.chat-message.incoming{align-self:flex-start;background:#fff;color:#233d2d;border:1px solid #e0e8e2;border-bottom-left-radius:3px}.chat-compose{display:flex;gap:9px;padding:14px;background:#fff;border-top:1px solid #e1e8e2}.chat-compose textarea{resize:none;flex:1;min-height:52px;width:100%;border:1px solid #dde5df;border-radius:9px;padding:10px;font:13px DM Sans,sans-serif;box-sizing:border-box;color:#22312b}.chat-compose button{border:0;border-radius:9px;padding:10px 13px;background:#153e30;color:#fff;font:600 12px DM Sans,sans-serif;cursor:pointer}.chat-compose button:disabled{opacity:.5;cursor:default}.chat-error{padding:8px 15px;margin:0;color:#ac4032;background:#fff0ed;font-size:12px}.chat-closed{padding:15px;margin:0;background:#fff3df;color:#86622f;font-size:12px}.chat-empty{margin:auto;padding:28px;text-align:center;color:#7a8b80;line-height:1.7;font-size:13px}.chat-empty h2,.chat-empty h3{color:#284836}.chat-empty button{border:0;border-radius:7px;background:#153e30;color:#fff;padding:10px 16px;cursor:pointer}.chat-empty-icon{font-size:55px;color:#94b2a0;margin-bottom:10px}.chat-admin{display:grid;grid-template-columns:310px minmax(0,1fr);padding:0!important;height:650px;max-height:calc(100dvh - 190px);min-height:420px;overflow:hidden}.chat-inbox{border-right:1px solid #e2e8e3;display:flex;flex-direction:column;min-height:0}.chat-inbox-heading{display:flex;align-items:center;justify-content:space-between;padding:23px}.chat-inbox-heading span{font-size:12px;color:#7b8a80}.chat-inbox>input,.chat-inbox>select{margin:0 18px 10px;font-size:12px;width:calc(100% - 36px);max-width:none}.chat-conversations{flex:1;overflow-y:auto}.chat-conversations>button{width:100%;display:flex;gap:11px;padding:17px 18px;text-align:left;border:0;border-bottom:1px solid #edf1ee;background:#fff;align-items:center;cursor:pointer}.chat-conversations>button.selected{background:#eaf3ec;border-left:3px solid #153e30}.chat-avatar{display:grid;place-items:center;flex-shrink:0;width:36px;height:36px;border-radius:50%;background:#e3ece6;color:#35583f;font-size:14px;font-weight:700}.chat-conversation-content{min-width:0;flex:1}.chat-conversation-content>strong{font-size:13px;color:#263e2e;display:block}.chat-conversation-content small{font-size:10px;color:#829086;font-weight:400}.chat-conversation-content>small{display:block;margin-top:5px}.chat-conversation-content p{white-space:nowrap;text-overflow:ellipsis;overflow:hidden;font-size:11px;color:#79867d;margin:7px 0 0}.chat-admin-thread{display:flex;flex-direction:column;min-height:0}.chat-panel-header .chat-close-thread{font-size:11px;border:1px solid #ffffff40;padding:8px 10px;border-radius:6px}@keyframes chat-enter{0%{opacity:0;transform:translateY(12px)}to{opacity:1;transform:translateY(0)}}@media(max-width:750px){.chat-admin{grid-template-columns:210px minmax(0,1fr)}.chat-conversations>button{padding:14px 10px;gap:7px}.chat-avatar{display:none}.chat-inbox-heading{padding:16px}.chat-inbox>input,.chat-inbox>select{margin-left:10px;width:calc(100% - 20px)}.chat-panel-header{padding:14px}.chat-compose{padding:10px;gap:5px}}@media(max-width:550px){.chat-launcher{right:14px;bottom:16px;padding:13px 17px}.chat-widget{right:14px;bottom:78px}.chat-admin{grid-template-columns:1fr;max-height:none;height:auto}.chat-inbox{max-height:300px;border-bottom:1px solid #e2e8e3}.chat-admin-thread{height:520px}.chat-messages{padding:14px}.chat-admin-thread>.chat-empty{margin:auto}}@media(prefers-reduced-motion:reduce){.chat-widget{animation:none}}.chat-admin-actions{display:flex;gap:8px;align-items:center}.chat-admin-actions .chat-close-thread{font-size:11px;border:1px solid #ffffff40;padding:8px 10px;border-radius:6px}@media(max-width:550px){.chat-panel-header{flex-wrap:wrap}.chat-admin-actions{width:100%;justify-content:flex-end}}.chat-file-input{display:none}.chat-image{display:block;max-width:240px;max-height:250px;width:100%;object-fit:contain;border-radius:8px;margin:8px 0;background:#fff}.chat-image-link{display:block}.chat-attachment-preview{display:flex;align-items:center;gap:10px;background:#edf4ef;padding:8px 15px;font-size:12px}.chat-attachment-preview img{width:55px;height:45px;object-fit:cover;border-radius:5px}.chat-attachment-preview button{margin-left:auto;font-size:23px}.chat-compose .chat-attach{background:#edf4ef;color:#153e30;font-size:22px;padding:8px}.chat-message-actions{display:flex;justify-content:flex-end;gap:10px;margin-top:8px;font-size:10px;align-items:center}.chat-message-actions button{text-decoration:underline;color:inherit;padding:0}.chat-message-editor textarea{width:100%;padding:8px;min-height:65px;border-radius:5px;border:1px solid #b4c9ba;color:#153e30}.chat-message-editor button{font-size:11px;padding:5px 8px;color:inherit}.chat-panel-header .chat-rename-button{font-size:10px;padding:0;margin-top:7px;text-decoration:underline}.chat-guest-name{display:flex;flex-wrap:wrap;gap:6px}.chat-guest-name input{min-width:120px;width:160px;padding:6px 8px;font-size:12px}.chat-panel-header .chat-guest-name button{font-size:11px;padding:4px}